Appointments Update
Over the next few weeks, we are changing the way we offer our appointments.
We will be offering a triage based service, which will ensure that your call to us is triaged by a clinician. This means that our service will be an individual, needs led, rather than a ‘first come, first served’ system.
We may direct you to a new service, ‘Pharmacy First’, where you can be seen by a Clinical Pharmacist, or we may offer you an appointment with an appropriate clinician at the surgery. We are working with the Pharmacist to create more appointments to ensure patients are seen in a timely manner and reduce the waiting time to access services.
We are asking patients not to queue outside the surgery at 08:00 hrs as an appointment may not be guaranteed. Please call the surgery for on the day appointments to allow us to utilise our triaging services.