Prescriptions

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Ordering Repeat Prescriptions

Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

How to Request a Repeat Prescription

Collecting your Prescription

All prescriptions will be sent to your nominated pharmacy.

Please allow 4 working days for collection/receipt of your prescription.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

• NHS prescription charges – NHS (www.nhs.uk)
• Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
• Find a pharmacy – NHS (www.nhs.uk)

Questions about your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery in two ways.

• Phone our pharmacist after 10am on 0121 357 1250 or 0121 360 7553
• Fill in an online form

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.

You can do this in three ways. 

• Use an online form.
• Phone us Monday to Friday, from 10am to 6.30pm.
• Visit the surgery and speak with a receptionist, Monday to Friday from 10am.

Prescription Charges

Find out more about prescription charges on nhs.uk.

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Click here for details of the current charges

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.

• The quickest way to order a PPC is online – Buy or Renew a PPC Online
• If you need help buying a PPC, call us on 0300 330 1341

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About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.